Privacy Policy

Personal Data: The term "personal data" refers to information about individuals, such as their name, postal address, email address, telephone number, etc., which can be used to identify a customer or visitor of the website, hereinafter referred to as "Personal Data or Data".

  1. Processing of Personal Data: The term "Processing" covers a wide range of actions carried out on personal data, whether manually or through automated means. This includes collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, dissemination by transmission, distribution, or any other form of availability, correlation or combination, restriction, erasure, or destruction of personal data.
  2. Store Compliance with the Regulation: For the processing of your orders, you may be required to provide your personal information (name, surname, profession, order destination, email, etc.) whenever you visit the website packhaus.gr.

    The personal information provided on the packhaus.gr website of the company PROFI TECHNICAL SUPER MARKET E.P.E. is used exclusively to improve our services, for better communication with you, and for the smooth operation of each service. It is never used by third parties (unless required by law).

    The processing of personal data is carried out in accordance with the provisions of the General Data Protection Regulation (GDPR 2016/679), any specific national and European legislation for certain sectors, the current Greek legislation on the protection of personal data, as well as for the protection of personal data and privacy in electronic communications (Law 3471/2006 as amended) and the decisions of the Personal Data Protection Authority (PDPA).

    It fully complies with the new General Data Protection Regulation (GDPR), which took effect on May 25, 2018.

    While browsing the packhaus.gr website, we use automated procedures to deliver advertising content based on your interests and needs.

Below we provide detailed information about these procedures, which concern anonymous data collected for advertising purposes.

Google Analytics

This is a code installed on the site that helps us monitor all user activity on packhaus.gr, from their entry into the site to the completion of an order.

Remarketing
  1. Affiliate: This is a code installed on the site that helps present specific advertising material to users based on their behavior on the site.
  2. Google Adwords Integration with Website: This is a code installed on the site that connects the website to the Google Adwords advertising platform. It is used to create remarketing lists, targeting users who show specific behavior on the site to send them more targeted advertising messages according to their needs/behavior.
  3. Facebook: This is a code installed on the site used to create remarketing lists of users who exhibit specific behavior on the site, with the goal of sending them targeted advertising messages based on their interests/behavior.
  4. Newsletters: This website allows users to subscribe to mailing lists to receive our company's newsletters. Users can unsubscribe from these lists at any time. If you wish to receive updates, acceptance of the terms is mandatory.
  5. Skroutz Analytics: Our company uses the Skroutz Analytics service to provide the best possible quality of services to consumers.
  6. BestPrice 360º:

    Our company, aiming to improve the services it provides, has integrated the BestPrice 360º tool into this website.

    This tool is used for extracting statistical data and performance metrics from the participation of our online store in the BestPrice.gr product price comparison platform.

    BestPrice 360º allows the transmission of anonymous data to BestPrice.gr concerning the activity of visitors on this website (such as visits or online orders) in order to produce corresponding statistical results and to enhance marketing activities.

    Additionally, only if you have given your consent for the storage of orders through the corresponding option in your BestPrice profile, any order you place online will be automatically saved in your BestPrice profile.

    This feature exclusively facilitates the storage of basic order details (such as order number, products, etc.) without transmitting any personal data contained in your order. This capability in no way relates to the fulfillment of the order, for which our company is solely responsible and accountable.

    For more information about the option to store your orders on BestPrice.gr, click here.

Data Retention Period

The data provided by you will be retained/stored by us only for as long as necessary to fulfill the purpose for which you have communicated your data to us and in compliance with the applicable legal provisions.

Specifically, for the data concerning you and which we process for marketing purposes (such as subscription to the company's newsletter), this data is retained from the moment you give your consent, which is considered to have been given by reading and accepting the Terms of the Privacy Policy posted on the homepage of our website, and until you withdraw this consent, for example, by unsubscribing from our lists through the dedicated field found in the newsletters.

The website packhaus.gr is not directed at children, and you must be at least 16 years old to use our services.

If you have any questions, suggestions, or statements you wish to make regarding the above matters, please contact us at the email address [email protected].

At any time, all users have the right to be informed and to express their objections concerning the further processing of their data, in accordance with the current legislation on the protection of personal data.

Information about Cookies

"Cookies" are small files with information that a website stores on a user's computer, so each time the user connects to the website, it retrieves this information and provides related services.


Cookies can enhance your browsing experience by allowing websites to remember your preferences or allowing you to avoid logging in each time you visit certain websites. A typical example of such information is user preferences on a website, as indicated by the choices the user makes on the specific site (e.g., selection of certain "buttons," searches, advertisements, etc.).


If you do not want websites to store cookies on your computer, you can block them. You can also specify which sites you want cookies to be blocked from. Blocking cookies may prevent some pages from displaying correctly, or you may receive a message from a site informing you that you need to accept cookies for the site to display properly.


On the packhaus.gr website, we use cookies for the best possible functionality of the site, proper navigation, login, and movement between pages, and to provide advertising content based on your interests and needs. Cookies are also used to analyze how visitors use our site, how they navigate, or if they encounter any problems so we can fix them.


All information collected by these cookies is anonymous and is used solely to improve the structure and content of the website. Below, we list the cookies we use in detail:

  1. Annex 1: Advertising Cookies: These allow our advertising partners to categorize users based on their interests and display relevant advertisements on third-party websites. They identify the browser and device through which a user connects to the internet.
  2. Annex 2: Targeting Cookies: These are codes installed on the site that create a link between the website and the Google Adwords advertising platform. This code is used to create remarketing lists, targeting users who exhibit specific behavior on the site to receive more targeted advertising messages according to their needs/behavior.
  3. Annex 3: Performance Cookies: These allow us to measure our website’s traffic, as well as the source and type of device from which users visit our site, to improve its performance. The information collected by these cookies is aggregated and anonymous.
  4. Annex 4: Strictly Necessary Cookies: These are essential for the operation of the site and cannot be disabled.
    They are usually set in response to actions you take, such as setting your privacy preferences, logging in, or filling out forms.
    You have the option to accept or reject these cookies (except for the strictly necessary cookies) through a message that appears during your visit to packhaus.gr.
    If you choose not to accept them, all the aforementioned cookies (except for the strictly necessary cookies) will be disabled.
  5. Annex 5: How to Delete Cookies: You can delete cookies and disable their use. Select the browser you use and follow the provider's instructions.